This document is a comprehensive checklist that comes handy when planning for activities for pilot operations.

Training

• MOSIP Platform Training
• MOSIP Platform Demo
• MOSIP Deployment Architecture
• Train the trainer
• Installing and configuring the registration client
• Installing and configuring the biometric devices and its SBI Software
• Pre-registration and Registration client operations
• UIN generation and printing of the ID Card
• Auth
• Operator and Supervisor Training

Customization Checklist

The following items would be required for customizing the MOSIP platform

• High Definition Country Flag image
• High Definition Landscape backdrop image to be displayed on the Pre-registration and Registration Client screen
• ID Schema definition
• Master Data
• Address structure
• Notification template messages in French
• Holiday list
• Guidelines in French
• Document types
• ID Card Design template
• Temporary email ID (to b provided by MOSIP team)

Email Gateway details (decided to use MOSIP Given temporary email ID)

SMS Gateway details (Decided not use SMS for this pilot)

Platform Readiness

(Ownership : Shared between Burkina Faso team and MOSIP)

Infra (Cloud, Hardware, Software, Devices)

• Biometric Devices availability
• Registration Laptops availability
• Cloud Sandbox
• On-Prem Infra
• ABIS
• Windows SDK
• Server SDK

Functionality

• Pre-registration
• Registration
• UIN generation
• ID Card Printing
• Auth
• Biometric Auth (Fingers only)
• OTP Auth

Infrastructure

Operations before the pilot

(Ownership : MOSIP )

• Clear Kafka cache
• Clear the residual packets Landing Zone (inside the pod)
• Clear ActiveMQ
• Backup SoftHSM keys (zip it up and share it with country team)----after the day 1 of the pilot
• Wireguard
• All client machines have wireguard access
• Clear Audit Table

OPERATIONS AND LOGISTICS

(Ownership : Burkina Faso team)

Registration Center

A registration center comprises of the following

• One or more registration stations where people can walk-in in order to register

• Biometric devices and printer with scanner attached to the registration workstation

• One or more standby registration kits

• A registration operator and/or a supervisor

• A print station dedicated to the printing of ID Cards

• Enough space for people to be seated waiting for their turn

• Tokenization mechanism for batching up people to register at various slots (for walk-in registrations only)

• Handouts that may be given to people explaining the flow of activities

• Posters on what can/cannot be carried inside the registration center

• Pre-printed consent form to be given to people for fill up their details and signing for consent

• Power backup

• Security measures as deemed appropriate to guard the registration center

• A large television kept in the reception area that would play videos explaining the registration process

• Staff may be wearing a uniform or badge for identification purpose

• A helpdesk with a dedicated person to clarify any queries

• People
• One trained registration operator per registration workstation
• A trained supervisor
• A standby registration operator
• A standby supervisor
• Registration Client Operations handbook printed and distributed
• Registration Kit
• External monitor for the residents to see
• Registration Workstation
• Latest Windows Update applied
• Antivirus Software installed with latest update
• Other applications that has nothing to do with registration client is deleted/uninstalled
• Biometric Devices
• Finger Print Slab Scanner is connected
• IRIS scanner is connected
• Face camera is connected
• If the connected via hub, the hub is a powered hub
• The biometric devices are registered with the vendor and are not going to expire in near time
• MDS Software
• MDS software is installed and running
• The devices are working fine as observed from the MDS Console
• Printer/Scanner
• Each workstation is connected to a printer/scanner
• The workstation is capable of printing/scanner - check
• The printer/scanner is loaded with white papers
• The printer/scanner has sufficient toner/ink
• Photo Booth
• White background (A stand with a white cloth)
• Adjustable Focus light
• The resident sitting position is marked and well adjusted with the camera
• Standby registration kit is fully functional
• A notepad for each registration operator to note down the RID number, name and telephone number
• Printing workstation to print the ID Cards
• A desk
• A good configuration laptop or desktop
• A printer connected to the workstation to print the ID cards

Registration Process Check List

• Receive the resident and explain the process quickly
• Ensure that the consent form is signed
• Check the Proof of Identity and verify if the demographic data is accurate
• While scanning the documents, ensure that the scanned document is legible.
• Follow the best practices while collecting biometrics
• Ask the resident to go through the preview page carefully
• Print the acknowledgement and hand it over to the resident
• Explain the contents of the registration acknowledgement slip and the need for keeping it safely
• Make a manual entry in a register or a computer about the details of the registration done
• Inform the resident the next steps after leaving the registration station
• Inform the registration supervisor about completion of registration
• Invite the next person in the queue

Best practices while collecting Biometrics

• Ensure biometric device is cleaned every time before capturing
• Show the resident how to keep the fingers on the slap scanner
• Help the resident gently press the fingers against the slap scanner
• Ensure that the IRIS binocular device is not held by the resident upside down
• Have multiple capture attempts till the best quality biometrics is captured
• While capturing photo, ensure that the face is capturing clearly with proper lighting
• While capturing exception biometrics, show the resident that the right biometric type is marked as exception
• While capturing the exception photo, make sure that the biometric exception is visibly captured

Special consideration while collecting Photos

Just before going Live (1 or 2 weeks before)

• End to End Sanity testing is successful
• Platform readiness - see above
• Communication and Public relations
• Notification to residents
• Notification to support teams
• Notification vendors for support
• Notification to MOSIP team
• Public notifications
• Media
• Temporary Eateries
• All logistics re-checked
• Posters
• COVID materials such as sanitizers, masks, gloves, medicines
• Emergency medicines
• Ambulance near registration center ready with medical staff
• Registration center fumigated
• Fire safety equipment

Going Live

• Day 1 - Few registrations with internal staff (Controlled registration)

  • Observations

  • Troubleshooting the issues

  • Fixing the issues

• Day 2 - Few registrations to check if the issues observed the previous day doesn’t occur again

• Day 3 - Register Senior staff and Bureaucrats

• Day 4 to Day N - Start registering residents

• Daily reports

Demographic Distribution of Registrations

Start with new Adult registrations with the following distribution

• 50% of Adult males

• 25% of Adult females

• 25% of Elderly

Next, register children less than 5 years old - about 5% population

Next, register adult with biometric exception - about 5% population