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This document is a comprehensive checklist that comes handy when planning for activities for pilot operations.

Training

  •  MOSIP Platform Training
  •  MOSIP Platform Demo
  •  MOSIP Deployment Architecture
  •  Train the trainer
    •  Installing and configuring the registration client
    •  Installing and configuring the biometric devices and its SBI Software
    •  Pre-registration and Registration client operations
    •  UIN generation and printing of the ID Card
    •  Auth
  •  Operator and Supervisor Training

Customization Checklist

The following items would be required for customizing the MOSIP platform

  •  High Definition Country Flag image
  •  High Definition Landscape backdrop image to be displayed on the Pre-registration and Registration Client screen
  •  ID Schema definition
  •  Master Data
    •  Address structure
    •  Notification template messages in French
    •  Holiday list
    •  Guidelines in French
    •  Document types
    •  ID Card Design template
  •  Temporary email ID (to b provided by MOSIP team)

Email Gateway details (decided to use MOSIP Given temporary email ID)

SMS Gateway details (Decided not use SMS for this pilot)

Platform Readiness

(Ownership : Shared between Sierra Leone Burkina Faso team and MOSIP)

Functionality

...

  •  Operator/Supervisor Onboarding
  •  New Adult
  •  New Child
  •  Update
    •  Update Adult
    •  Update Child
  •  Local Deduplication

...

Infra (Cloud, Hardware, Software, Devices)

  •  Biometric Devices availability
  •  Registration Laptops availability
  •  Cloud Sandbox
  •  On-Prem Infra
  •  ABIS
  •  Windows SDK
  •  Server SDK

Functionality

  •  Pre-registration
  •  Registration
  •  UIN generation
  •  ID Card Printing
  •  Auth
    •  Biometric Auth (Fingers only)
    •  OTP Auth
  •  Basic Reporting using shared SQL queries

Sandbox Hardening

Infrastructure

Operations before the pilot

(Ownership : MOSIP team - Kishore kumar )

  •  Pod Replication (2 replicas) --- Kernel, reg proc, ID Repo, WebSub
  •  Clear Kafka cache
  •  Clear the residual packets Landing Zone (inside the pod)
  •  Clear ActiveMQ
  •  Backup continuous Longhorn (via Longhorn)
  •  Backup SoftHSM keys (zip it up and share it with the Joel and Morlecountry team)----after the day 1 of the pilot
  •  Read only DB user and password for running the queries (Binyam to communicate to all)
  •  Get the additional disk space allocated operational within each VM
  •  DB backup (Incremental daily snapshots - have only two snaphots --- end of the day after all operations completed)
  •  MinIO backup (Incremental daily snapshots - have only two snapshots --- end of the day after all operations completed) Wireguard
    •  All client machines have wireguard access
  •  
    • Remove unwanted wireguard accesses (get a revocation list)
  •  Keycloak
    •  Remove unnecessary users from keycloak (get a revocation list)
    •  Admin role to 1 or 2 persons only, revoke other users from being admin (get revocation list)
  •  New password for Rancher and keycloak (Joel to communicate to Binyam and Murali)

Cron Jobs

  •  Clear Evicted pods (k8 cron)
  •  In-Linux cron to clear the buffer cache (Linux cron)
  •  Audit table - create a ‘audit_log_archive’ - let the script copy the audit_log data into the new table and clear audit_log table. (k8 cron)
  • Audit Table

OPERATIONS AND LOGISTICS

(Ownership : Sierra Leone Burkina Faso team)

Registration Center

A registration center comprises of the following

  • One or more registration stations where people can walk-in in order to register

  • Biometric devices and printer with scanner attached to the registration workstation

  • One or more standby registration kits

  • A registration operator and/or a supervisor

  • A print station dedicated to the printing of ID Cards

  • Enough space for people to be seated waiting for their turn

  • Tokenization mechanism for batching up people to register at various slots (for walk-in registrations only)

  • Handouts that may be given to people explaining the flow of activities

  • Posters on what can/cannot be carried inside the registration center

  • Pre-printed consent form to be given to people for fill up their details and signing for consent

  • Power backup

  • Security measures as deemed appropriate to guard the registration center

  • A large television kept in the reception area that would play videos explaining the registration process

  • Staff may be wearing a uniform or badge for identification purpose

  • A helpdesk with a dedicated person to clarify any queries

  •  People
    •  One trained registration operator per registration workstation
    •  A trained supervisor
    •  A standby registration operator
    •  A standby supervisor
    •  Registration Client Operations handbook printed and distributed
  •  Registration Kit
    •  External monitor for the residents to see
    •  Registration Workstation
      •  Latest Windows Update applied
      •  Antivirus Software installed with latest update
      •  Other applications that has nothing to do with registration client is deleted/uninstalled
    •  Biometric Devices
      •  Finger Print Slab Scanner is connected
      •  IRIS scanner is connected
      •  Face camera is connected
      •  If the connected via hub, the hub is a powered hub
      •  The biometric devices are registered with the vendor and are not going to expire in near time
    •  MDS Software
      •  MDS software is installed and running
      •  The devices are working fine as observed from the MDS Console
    •  Printer/Scanner
      •  Each workstation is connected to a printer/scanner
      •  The workstation is capable of printing/scanner - check
      •  The printer/scanner is loaded with white papers
      •  The printer/scanner has sufficient toner/ink
    •  Photo Booth
      •  White background (A stand with a white cloth)
      •  Adjustable Focus light
      •  The resident sitting position is marked and well adjusted with the camera
    •  Standby registration kit is fully functional
  •  A notepad for each registration operator to note down the RID number, name and telephone number
  •  Printing workstation to print the ID Cards
    •  A desk
    •  A good configuration laptop or desktop
    •  A printer connected to the workstation to print the ID cards

Registration Process Check List

  •  Receive the resident and explain the process quickly
  •  Ensure that the consent form is signed
  •  Check the Proof of Identity and verify if the demographic data is accurate
  •  While scanning the documents, ensure that the scanned document is legible.
  •  Follow the best practices while collecting biometrics
  •  Ask the resident to go through the preview page carefully
  •  Print the acknowledgement and hand it over to the resident
    •  Explain the contents of the registration acknowledgement slip and the need for keeping it safely
  •  Make a manual entry in a register or a computer about the details of the registration done
  •  Inform the resident the next steps after leaving the registration station
  •  Inform the registration supervisor about completion of registration
  •  Invite the next person in the queue

Best practices while collecting Biometrics

  •  Ensure biometric device is cleaned every time before capturing
  •  Show the resident how to keep the fingers on the slap scanner
  •  Help the resident gently press the fingers against the slap scanner
  •  Ensure that the IRIS binocular device is not held by the resident upside down
  •  Have multiple capture attempts till the best quality biometrics is captured
  •  While capturing photo, ensure that the face is capturing clearly with proper lighting
  •  While capturing exception biometrics, show the resident that the right biometric type is marked as exception
  •  While capturing the exception photo, make sure that the biometric exception is visibly captured

Special consideration while collecting Photos

...

Just before going Live (1 or 2 weeks before)

  •  End to End Sanity testing is successful
  •  Platform readiness - see above
  •  Communication and Public relations
    •  Notification to residents
    •  Notification to support teams
    •  Notification vendors for support
    •  Notification to MOSIP team
    •  Public notifications
    •  Media
    •  Temporary Eateries
    •  All logistics re-checked
      •  Posters
      •  COVID materials such as sanitizers, masks, gloves, medicines
      •  Emergency medicines
      •  Ambulance near registration center ready with medical staff
      •  Registration center fumigated
      •  Fire safety equipments equipment

Going Live

  • Day 1 - Few registrations with internal staff (Controlled registration)

    • Observations

    • Troubleshooting the issues

    • Fixing the issues

  • Day 2 - Few registrations to check if the issues observed the previous day doesn’t occur again

  • Day 3 - Register Senior staff and Bureaucrats

  • Day 4 to Day N - Start registering residents

  • Daily reports

Demographic Distribution of Registrations

Start with new Adult registrations with the following distribution

...