/
Go-Live Checklist

Go-Live Checklist

Owned by Krishnan Rajagopalan
Last updated: Aug 19, 2024 by Jane Rose Anthony
5 min read

This document is a comprehensive checklist that comes handy when planning for activities for pilot operations.

Training

MOSIP Platform Training
MOSIP Platform Demo
MOSIP Deployment Architecture
Train the trainer
Installing and configuring the registration client
Installing and configuring the biometric devices and its SBI Software
Pre-registration and Registration client operations
UIN generation and printing of the ID Card
Auth
Operator and Supervisor Training

Customization Checklist

The following items would be required for customizing the MOSIP platform

High Definition Country Flag image
High Definition Landscape backdrop image to be displayed on the Pre-registration and Registration Client screen
ID Schema definition
Master Data
Address structure
Notification template messages in French
Holiday list
Guidelines in French
Document types
ID Card Design template
Temporary email ID (to b provided by MOSIP team)

Email Gateway details (decided to use MOSIP Given temporary email ID)

SMS Gateway details (Decided not use SMS for this pilot)

Platform Readiness

(Ownership : Shared between Burkina Faso team and MOSIP)

Infra (Cloud, Hardware, Software, Devices)

Biometric Devices availability
Registration Laptops availability
Cloud Sandbox
On-Prem Infra
ABIS
Windows SDK
Server SDK

Functionality

Pre-registration
Registration
UIN generation
ID Card Printing
Auth
Biometric Auth (Fingers only)
OTP Auth

 

Infrastructure

Operations before the pilot

(Ownership : MOSIP )

Clear Kafka cache
Clear the residual packets Landing Zone (inside the pod)
Clear ActiveMQ
Backup SoftHSM keys (zip it up and share it with country team)----after the day 1 of the pilot
Wireguard
All client machines have wireguard access
Clear Audit Table

OPERATIONS AND LOGISTICS

(Ownership : Burkina Faso team)

Registration Center

A registration center comprises of the following

  • One or more registration stations where people can walk-in in order to register

  • Biometric devices and printer with scanner attached to the registration workstation

  • One or more standby registration kits

  • A registration operator and/or a supervisor

  • A print station dedicated to the printing of ID Cards

  • Enough space for people to be seated waiting for their turn

  • Tokenization mechanism for batching up people to register at various slots (for walk-in registrations only)

  • Handouts that may be given to people explaining the flow of activities

  • Posters on what can/cannot be carried inside the registration center

  • Pre-printed consent form to be given to people for fill up their details and signing for consent

  • Power backup

  • Security measures as deemed appropriate to guard the registration center

  • A large television kept in the reception area that would play videos explaining the registration process

  • Staff may be wearing a uniform or badge for identification purpose

  • A helpdesk with a dedicated person to clarify any queries

People
One trained registration operator per registration workstation
A trained supervisor
A standby registration operator
A standby supervisor
Registration Client Operations handbook printed and distributed
Registration Kit
External monitor for the residents to see
Registration Workstation
Latest Windows Update applied
Antivirus Software installed with latest update
Other applications that has nothing to do with registration client is deleted/uninstalled
Biometric Devices
Finger Print Slab Scanner is connected
IRIS scanner is connected
Face camera is connected
If the connected via hub, the hub is a powered hub
The biometric devices are registered with the vendor and are not going to expire in near time
MDS Software
MDS software is installed and running
The devices are working fine as observed from the MDS Console
Printer/Scanner
Each workstation is connected to a printer/scanner
The workstation is capable of printing/scanner - check
The printer/scanner is loaded with white papers
The printer/scanner has sufficient toner/ink
Photo Booth
White background (A stand with a white cloth)
Adjustable Focus light
The resident sitting position is marked and well adjusted with the camera
Standby registration kit is fully functional
A notepad for each registration operator to note down the RID number, name and telephone number
Printing workstation to print the ID Cards
A desk
A good configuration laptop or desktop
A printer connected to the workstation to print the ID cards

Registration Process Check List

Receive the resident and explain the process quickly
Ensure that the consent form is signed
Check the Proof of Identity and verify if the demographic data is accurate
While scanning the documents, ensure that the scanned document is legible.
Follow the best practices while collecting biometrics
Ask the resident to go through the preview page carefully
Print the acknowledgement and hand it over to the resident
Explain the contents of the registration acknowledgement slip and the need for keeping it safely
Make a manual entry in a register or a computer about the details of the registration done
Inform the resident the next steps after leaving the registration station
Inform the registration supervisor about completion of registration
Invite the next person in the queue

Best practices while collecting Biometrics

Ensure biometric device is cleaned every time before capturing
Show the resident how to keep the fingers on the slap scanner
Help the resident gently press the fingers against the slap scanner
Ensure that the IRIS binocular device is not held by the resident upside down
Have multiple capture attempts till the best quality biometrics is captured
While capturing photo, ensure that the face is capturing clearly with proper lighting
While capturing exception biometrics, show the resident that the right biometric type is marked as exception
While capturing the exception photo, make sure that the biometric exception is visibly captured

 

Special consideration while collecting Photos

 

Just before going Live (1 or 2 weeks before)

End to End Sanity testing is successful
Platform readiness - see above
Communication and Public relations
Notification to residents
Notification to support teams
Notification vendors for support
Notification to MOSIP team
Public notifications
Media
Temporary Eateries
All logistics re-checked
Posters
COVID materials such as sanitizers, masks, gloves, medicines
Emergency medicines
Ambulance near registration center ready with medical staff
Registration center fumigated
Fire safety equipment

Going Live

  • Day 1 - Few registrations with internal staff (Controlled registration)

    • Observations

    • Troubleshooting the issues

    • Fixing the issues

  • Day 2 - Few registrations to check if the issues observed the previous day doesn’t occur again

  • Day 3 - Register Senior staff and Bureaucrats

  • Day 4 to Day N - Start registering residents

  • Daily reports

Demographic Distribution of Registrations

Start with new Adult registrations with the following distribution

  • 50% of Adult males

  • 25% of Adult females

  • 25% of Elderly

Next, register children less than 5 years old - about 5% population

Next, register adult with biometric exception - about 5% population

 

 

Related content