Send OTP Challenges
Problem
MOSIP is unable to send OTP
Design Overview
Solution
Check whether all the below 5 components are up and running:
Keycloak
Open the keycloak URL in the browser and check
kernel-otpmanager-service
Login to ‘mosip_kernel’ database’s ‘kernel’ using the mosipuser/Mosip@123. NOTE: ‘mosipuser’ is a read-only user. In all database, you will find the same read-only user with the same credentials. Check whether the OTP had been generated in table ‘otp_transaction’. You can authenticate using the value in ‘otp’ column name. Example query is , "SELECT otp FROM kernel.otp_transaction where id like '%prereg_userId%' order by generated_dtimes desc limit 1";
You can also check the Swagger URL. For example, https://qa.mosip.io/v1/otpmanager/swagger-ui.html
kernel-emailnotification-service
Check the Swagger URL. For example, https://qa.mosip.io/v1/emailnotifier/swagger-ui.html
kernel-smsnotification-service
Check the Swagger URL. For example, https://qa.mosip.io/v1/smsnotifier/swagger-ui.html
kernel-auth-service
Check the Swagger URL. For example, https://qa.mosip.io/v1/authmanager/swagger-ui.html
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