Registration Client is unable to detect the connected biometric devices

Owned by Krishnan Rajagopalan
Last updated: Nov 11, 2020 by Rounak Nayak (Unlicensed)
1 min read

Device is not detected in Reg client

Solution

Note- Make sure All the devices are registered in Master DB and cross verify steps as mentioned below.

  1. Verify if the device is connected

  2. Verify if the device is mapped to the registration center

  3. Verify is the device id and code is the same in the registered device master table

 

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