Pre-registration booking slot page keeps on loading

Owned by Rounak Nayak (Unlicensed), created
Last updated: Dec 09, 2020
1 min read

Problem

After entering the demographic and document details in pre-registration, the applicant now selects the registration center and goes to the slot selecting page but the page keeps on loading.

Solution

This issue occurs because in the pre-registration booking slot needs to show the name of the applicant in the booking slot page. The name of the applicant is mapped to a pre-registration mapping property. This property needs to be mapped to the correct name attribute in id object and the value should be available in pre-registration-mz.properties.

Steps to resolve this issue are,

  1. Make sure the property, preregistartion.identity.name is set properly in pre-registration-mz.properties

  2. Make sure the property name is also available in ui.config.params list in pre-registration-mz.properties so that it goes to the pre-registration UI

  3. Restart the pre-registration application service after the property change

In case, the configuration server for your application is deployed locally then after changes make sure that local_git_repo enable is set as true or else the property change will not get reflected.

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