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Technical error in pre-registration

Technical error in pre-registration

Owned by Rounak Nayak (Unlicensed), created
Last updated: Dec 07, 2020
1 min read

Problem

If any non-functional error occurs in pre-registration then we basically show the below an pop-up message to the pre-registration user stating that a technical error has occurred.

Finding the root cause

In order to identify why this issue occurred and what is the quickest way to resolve it, you need to do some amount of debugging on the UI.

  1. Click F12 or perform inspect element

  2. Try to simulate the same scenarios

  3. View which API was called and what was the error response.

Based on the error response (code or message), the root cause can be easily identify and solution can be found in other troubleshooting articles.

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